Welcome to Rezbook Online – Your Gateway to Hassle-Free Travel!

We’ve made travel planning easy, transparent, and delightful so you can focus on creating memories. Before you embark on your dream journey, here’s everything you need to know about booking with us.

Smooth and Secure Booking Process

When you make a booking with Rezbook Online, you're submitting an offer to purchase your chosen accommodation or travel services. Here's how it works:

• Offer Accepted: A binding contract is established only after we provide you with a booking ID, confirm your reservation via email or fax, and receive your full payment.
• Your Confirmation in Hand: Once completed, your journey with Rezbook Online officially begins.

It’s simple, secure, and designed to get you closer to your travel dreams.

Clear and Fair Pricing

At Rezbook Online, we make sure our pricing is clear and straightforward. While we may change prices on our website from time to time, any bookings you've already confirmed will stay at the price you paid. Prices are shown in your chosen currency, and exchange rates are updated every day, so the price may change daily. However, once you make your booking, the exchange rate at that time will be locked in for any changes or additions to your booking.

Prices may change, but your booking price stays the same!

Find the Perfect Room for Your Stay

We offer a variety of room types designed to fit your travel style and needs, ensuring a comfortable stay no matter your destination.

• German Twin Rooms: These rooms feature two separate single beds placed side by side, giving you the feel of a double room. In certain Scandinavian hotels, Twin rooms may include one single bed and a sofa bed, or Triple rooms might offer two single or double beds along with a sofa bed.
• North American Rooms: Our Double and Twin rooms may include a single bed, with the option to request separate beds (though not guaranteed). For more space, Triple and Quad rooms typically come with two double beds.
• Children’s Bedding: In destinations across Australia, North America, and Asia, children generally share existing bedding. Additional rollaway beds are available for a small fee.
• Breakfast for Children: While children under 12 years old who stay for free are not entitled to complimentary breakfast, you can enjoy various breakfast options at the hotel for an extra cost.

Please note: Services like minibar items, meals, and laundry are not included in the room price and must be paid directly to the hotel.

Essential Info for a Perfect Stay in Apartments & Villas

• Damage Responsibility: As the booker, you’re responsible for any damage during your stay. Please treat the space with care!
• Follow the Rules: Stick to the accommodation’s rules for a smooth and pleasant experience.
• Extra Charges: Utility fees (electricity, water, etc.), phone use, and other services are charged separately.
• Occupancy Limits: Don’t exceed the maximum number of guests, including infants. Overcrowding may lead to extra charges.
• Security Deposit: A deposit might be required on arrival to cover incidental charges. It’s refundable if everything’s in order!

Accommodation Quality at a Glance

The details provided for each accommodation are from trusted suppliers around the world. We aim for accuracy, but information may change without notice. We act as your booking agent and don't endorse any specific accommodation or travel service.

Hotel & Accommodation Ratings Breakdown

• Hotels: Star ratings reflect quality across various services and amenities, varying based on location and standards set by local authorities.
• Apartments & Villas: Apartments and villas are graded as follows:
  • Grade 1: Acceptable quality with basic amenities.
  • Grade 2: Good quality with enhanced features.
  • Grade 3: Very good quality, spacious and well-maintained.
  • Grade 4: Excellent, with superior services and maintenance.
  • Grade 5: Exceptional quality with luxury amenities and superior service.

Book Now, Pay with Ease, Confirm Fast

You can book your stay up to 24 hours before your arrival. During major events, trade fairs, or conferences (referred to as "Special Events"), specific terms may apply.

Payment Policy: The final payment is due immediately when requested, prior to the travel date. No vouchers (such as for hotel, car or tours) will be issued until the final payment is received.

Please note that payment conditions for certain hotels, car rental, and tours may vary. These conditions will be provided at the time of booking page. Also, be aware that the final payment may differ from the original quote if there are fluctuations in exchange rates or price increases by suppliers.

Booking Cancellations: If payment is not received on time, your booking will be automatically canceled.

Instant Confirmation: Receive a confirmation email in 2 minutes for "Available" items. For "On Request" bookings, we will reach out to suppliers and confirm availability within 48 hours.

Flexible Cancellations – Because Plans Change!

Life happens, and we get it! That’s why we’ve made cancellations easy:

• Cooling-Off Perks: Booked more than 72 hours in advance? Enjoy a 24-hour cooling-off period where cancellations are free of charge. (Does not apply to Special Event bookings.)
• Easy Amendments: Change your plans? Request amendments directly on our website – it’s simple!
• Cancellation Charges: Cancel early and pay less! Charges depend on when you cancel and the accommodation type. Be mindful of Special Event bookings, where 100% cancellation fees apply.

Quick and Easy Refunds

We aim to make your experience stress-free, even when you need a refund. Here’s how it works:

• Eligible refunds will be processed back to your original payment method (credit or debit card).
• Refunds for unused services are subject to the accommodation provider’s policies. We’ll work with you to make it as smooth as possible.

Sightseeing Tours – Explore the World with Us!

• Tips Are Appreciated: While tips are not included in the tour price, they’re always appreciated by the guides. Feel free to show your appreciation based on your satisfaction!
• Children’s Travel: Kids traveling for free may not be entitled to meals and will need to sit on an adult's lap if there aren't enough seats.
• Tour Modifications: If a tour provider changes or cancels a tour, we’ll offer you a new option, a different time, or a full refund. Your adventure continues!

Complaints – We’re Here to Help!

If something’s not right, let us know! Any complaints about the service should be reported directly to the accommodation or service provider. If the issue isn't resolved to your satisfaction, please send us your complaint in writing within 7 days, and we’ll take care of it promptly!

Liabilities & General Terms – What You Need to Know

We work hard to ensure all information is accurate, but we don’t operate the hotels or services directly. That means we can’t be responsible for any changes or errors in the details.

• In Rare Cases: Bookings may be changed or canceled. If this happens, we’ll offer you alternate options.
• Beyond Our Control: If something happens beyond our control (like weather or strikes), we’ll keep you updated and work to find a solution.
• Governing Laws: All terms are governed by Indian laws, and disputes will be resolved by Indian courts.

Don't Just Dream of Your Perfect Trip – Make It Happen with Rezbook Online! Book Now!